1. Introduction

1.1 This Privacy Policy applies to the “2009” event ticketing platform (hereinafter referred to as the “Platform”) and describes how we collect, use, and share your personal information.

1.2 By using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

2. Information We Collect

2.1 Information You Provide: We may collect personal information that you provide to us when you register on the Platform, purchase tickets, or contact us, including but not limited to your name, email address, phone number, and payment information.

2.2 Automatically Collected Information: When you use the Platform, we may automatically collect certain information such as device information, IP address, browser type, access times, and page views.

2.3 Third-Party Information: We may obtain information about you from third parties (such as social media platforms, payment providers, etc.) to enhance our services.

3. Use of Information

3.1 The information we collect is primarily used for the following purposes:

• Providing and managing our services, including processing your orders and payments.
• Improving our Platform and services to enhance user experience.
• Communicating with you, including responding to your inquiries, providing customer support, and sending relevant notifications and promotional information.
• Analyzing user behavior and market trends to improve our business strategies and marketing activities.

4. Sharing of Information

4.1 We may share your information in the following circumstances:

• Sharing with Event Organizers: To help them manage events and provide relevant services.
• Sharing with Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analysis, marketing, etc.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

5. Protection of Information

5.1 We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5.2 Despite our efforts to secure your information, please note that transmission of information over the internet is not completely secure, and we cannot guarantee absolute security.

6. Your Rights

6.1 You have the right to access, correct, or delete the personal information we hold about you.

6.2 You have the right to object to or restrict our processing of your personal information.

6.3 You have the right to withdraw your consent for our use of your personal information, but this will not affect the processing of your information prior to the withdrawal.

7. Policy Changes

7.1 We reserve the right to update this Privacy Policy at any time. Changes to the policy will be posted on this page, and continued use of the Platform constitutes acceptance of the new policy.

8. Contact Us

If you have any questions or need further information about this Privacy Policy, please contact us through the following:

• Email: support@2009global.com
• Phone: 016-7389614 (Wei Loon)